I'd booked wheelchair support for my 91 yr aged mom who while chair certain can stand or stroll very long distances.
Also, she couldn't response my concern…was that absence of information, not enough English, or that the answer wasn't within the script ahead of her? I'm traveling first-class this week.. I will definitely try to find a unique carrier Sooner or later. Awful Buyer Service!!
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There was no representative to request. I had to experience Customs to acquire to the A person BA representative . Her title was Judy and she was really helpful.
My husband And that i experienced an incredibly disappointing European vacation working experience just lately with British Air. It started on August 22 with a delayed flight from Baltimore to Heathrow. What was speculated to be a two hour layover in Heathrow became a 6-hour delay as a consequence of mechanical difficulties on our flight to Berlin. Following deciding that the airplane we ended up to fly on could not fly, we had been set another plane whose crew was heading into time beyond regulation. So we waited A further two hrs for your new crew to reach ahead of we could go away. On our way back again from Prague on September 8, all over again there have been mechanical issues on our aircraft, which soon after two hrs had been fixed, but we missed our connecting flight to Baltimore and had to remain in excess of in London.
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It had been no issues at all the attendant was so helpful and sort. When the kids got as much as make use of the rest room another attendants were aquiring a chuckle and joke Together with the boys. When we arrived at Heathrow we were being satisfied by floor staff members by using a wheelchair and whisked as a result of passport Manage and customs. Many thanks BA for the great support both of those on and from the aircraft. I shall be scheduling again with Web Site BA following calendar year with absolute self esteem. Yours sincerely, The Pink loved ones
9 months in the past I manufactured reservations for the flight to London. Considering the fact that I'm tall,6-three, and could use excess leg room, I compensated the extra charge for bulk head seats. I used to be notified which the flight time were changed, but NOWHERE was I notified Which may seats were transformed through the front from the cabin to near the again, and Additionally, I AM NOW IN A MIDDLE SEAT. Experienced they notified me I in all probability might have booked A further seat with leg space, front row Within this cabin , exit door, and so forth.
choice, dedication, conclusion - the act of constructing up your brain about something; "the burden of choice was his"; "he drew his conclusions rapidly"
I indicated which i was so upset at their posture of Profiting from their poor service and earning further revenues from a 17 yr aged that I would Make contact with the executives of BA. She mentioned it was of no use since the grievance would return to her and he or she would render the same final decision. Does this representative remedy for all of BA?
I carried the case when the two Hostesses, stood at the this link doorway and chatted. Possibly when they were being educated in buyer care, and lost fat they'd have c assisted the travellers. Disgusted!!!!
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Other comments about my flight from LAX to London contain passengers traveling financial state getting encouraged previous to boarding that there were inadequate headsets for all travellers Which if